Storage Questions

Frequently Asked Questions

Contact Us
When can I get access to my goods?

Whenever and as often as you like within our Opening Hours at all Adams Storage locations here in Victoria.

Two of our locations Adams View Royal, Adams Langford, have after-hour gate access from 6:00am Till 10:00pm 7 Days a week including holidays.

For specific times for each location, click on: Victoria | Langford | Uptown | Esquimalt

Can you help with the packing materials?

Yes. In addition to locks, we also sell boxes, tape, bubble wrap, furniture covers, paper and any other packing supplies you may need.

Do you have military discounts?

We do, with proof of ID we are honored to offer a 10% discount on your monthly rent.

What methods of payment do you accept?

We focus on making every experience as easy as possible, including payments. Let us know your preference when renting and we will walk you through the steps.

We accept cash, debit, Visa, Mastercard, Direct Debit, E-transfer, or you can pay online through our website.

What is included in the price?

Virtually everything. We include utilities such as electricity and heating (where available), security, and so forth. All you will need is a lock and packing materials.

Do you provide insurance for my goods?

Adams Storage is not legally allowed to provide insurance for your items. However, we do have insurance companies that we reccomend. 

What can I store?

Almost anything! Furniture, books, clothes, personal effects, appliances, files, office equipment, documents, excess stock, cars, trucks, boats etc. Please note that we cannot accept flammable, perishable or illegal goods.

How long can a unit be leased?

You can stay as long as you like, provided your account is kept current and you continue to observe the conditions of the Rental Agreement.

How much does a storage locker cost?

Adams Storage has storage units available at 7 locations, in a variety of sizes and at various prices. Tell us what you want to store, and we’ll give you a good idea as to the size you will need, along with the price. You can check out our Storage Units for more details.